Personal Care Homes

“The purpose of life is to contribute in some way to making things better” – Robert F. Kennedy.

Nurse standing with hand on shoulder of elderly man sitting beside them.

Nurse standing with hand on shoulder of calm elderly man sitting beside them.

Our mission at Healthcare Facility Regulation Division (HFRD) Personal Care Home (PCH) Program is to assure that adults receiving personal services and varying degrees of supervision in licensed healthcare facilities experience care and services in a safe, humane, comfortable, and supportive environment. Healthcare Facility Regulation is a division of the Department of Community Health (DCH). Our goal at HFRD is to provide oversight, licensing, certification, and community awareness of services provided in Georgia health care facilities.

The PCH Program is a state licensure program under Healthcare Facility Regulation. The Personal Care Home Program team consists of our program director, four managers, and 24 surveyors providing oversight to a total of 2,910 facilities that consists of Personal Care Homes, Assisted Living Communities, Community Living Arrangements, and Adult Day Care/Adult Day Health Centers that serve approximately 55,000 residents.

What do we do?

The Personal Care Home Program monitors and oversees each facility in the program to ensure that facilities maintain compliance of state rules and regulations to meet the minimum standard established requirements in the provision of health, safety, and welfare of the residents who receive residential or personal care and services. Healthcare Facility Regulation provides monitoring and oversight by conducting Initial, compliance, monitoring, follow-up, and complaint surveys and then decides on facility compliance based on survey observations, record reviews, and interviews obtained through the survey process. Unannounced compliance inspections for healthcare facilities are conducted approximately every 11 to 15 months or as needed.

The Personal Care Home Program engages with the public, community providers, and sister agencies in responding to questions and inquiries concerning licensed healthcare facilities and program rules and regulations.

What are the different healthcare facilities regulated by the Personal Care Home Program?